Venue Manager

Hindley St Music Hall


The Venue Manager role is to ensure the effective and efficient operation of all aspects of the venue including event delivery, procurement, finances, liquor licensing, administration, and compliance. They will lead a team of casual and contract staff to deliver an exceptional level of service to artists, stakeholders, and audiences.

The role requires the person to be a leader, who can ensure all staff and contractors are aware of their duties and responsibilities, and in a fit and suitable condition to undertake their duties in a safe manner.

The candidate should have a minimum of 3 years’ experience in a similar role, with a focus on high volume operations and experience with large operations of security & patron safety. The candidate should also have a passion for the live entertainment industry.


Main Duties and Responsibilities

  • Roster F&B staff in accordance with business budgets and oversee the venue operation

  • Work closely with bookings/event & production management to ensure the overall event experience is optimal

  • Ensure staff and contractors deliver their obligations in line with specified budgets

  • Be familiar and in contact with all contractors such as, but not limited to, electrical, plumbing, air conditioning, cleaning, general maintenance & security services and other such providers.

  • In conjunction with Production Manager, build and execute OHS standard operating procedures

  • Uphold high maintenance standards

  • Support and motivate Bar & Duty Managers

  • Produce relevant weekly reports for Management and Operations Meetings

  • Present concepts to management group in order to drive business

  • Engage with local committees and attend meetings to represent Hindley St Music Hall

  • Ensure self-audit compliance checks are carried out


Key attributes

  • Customer/client focused

  • High level of initiative, adaptability and problem-solving skills

  • High attention to detail

  • Excellent organisational & communication skills

  • Independently motivated

  • Ability to work under pressure

  • Good administrational IT skills with proficiency’s in the use software such as, Microsoft Word, Excel, Venue Ops and Wrike

  • Able to have flexibility in shifts such as nights, weekends and public holidays

  • Have a focus on Health & Safety and sustainability

  • Be a team focused operator with a focus on diversity


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