KFC is embracing a future where hygiene is the #1 priority, debuting a new restaurant where staff have almost zero contact with employees thanks to helpful robots.
While food outlets all over Australia have embraced social distancing during the coronavirus pandemic, a contactless KFC in Russia could be a sign of things to come.
You may have noticed that KFC isn’t advertising it’s chicken as “finger-lickin’ good” anymore, trying to discourage face touching. Now you can see things taken a step further, in a clip uploaded by Bloomberg which shows how robot arms and conveyor belts at this Moscow KFC deliver food from the kitchen to the customer.
Ordering at the restaurant is all done with self-serve kiosks, similar to those seen in several fast-food chains these days.
Once the order is placed, a kitchen worker puts the meal on a belt which carries it to the robot arm. The arm then travels along its own tracks, placing the meal into an enclosed cubby, where the customer must key in the correct code given to them when they order.
So while the order is obviously still prepared by a human, there’s no person to person contact upon delivery of the food at all.
In addition, customers can use either a band card or a biometric system to pay, in a manner similar to the way Apple Pay uses face recognition.
A representative for KFC told NBC News that the restaurant was actually conceived before the pandemic, but is coming in handy as Russia experiences the coronavirus.
It could be some time before KFC opens anything like this in Australia, but with social distancing looking like it’s here to stay, this could definitely be the future not just for KFC but fast food in general.
In recent local KFC news, the chain has provided some recipes that you can use to alter its menu at home including a Zinger Parmy, Popcorn Chicken Nachos and Hot Honey Wicked Wings.
Check out this contactless Moscow KFC store:
