Jetstar airlines have announced they’re reinstating their popular Cairns to Japan route. The Aussie airline used to fly from the QLD city to Tokyo directly, however, the flights were cancelled during the pandemic.
Japan has had one of the longest COVID related border closures in the world and only just reintroduced visa-free entry last month.
Now, with the borders open in both Japan and Australia, Jetstar will be recommencing the popular route.
“Pre-Covid, Japan was one of the most popular destinations in our international network and so, like our customers, we were very excited to see border restrictions ease on October 11,” Jetstar’s Chief Customer and Commercial Officer, Alan McIntyre told news.com.au.
Jetstar is the only low cost airline that flies between Australia and Japan, and around 21.6 million people flew the route each year before the pandemic.
“Jetstar’s low-cost flights have a strong influence on setting tourism trends. Prior to the pandemic, the number of Australian visitors to Japan doubled after we launched flights in 2007,” Mr McIntrye said of the popular route.
The Cairns to Tokyo route departs three times a week and flights start from $389 one way.
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Jetstar found itself in hot water after multiple Australian to Bali flights were delayed or cancelled last month, and some customers claim they weren’t notified about their flight changes.
The airline has added a new aircraft, which they’ve admitted has caused some customer’s flights to be Bali’s Denpasar airport to be rescheduled.
“With the arrival of our brand new, next generation A321LR (NEO) aircraft earlier this year, we have made some adjustments to our international schedule, with some of our Boeing 787 Dreamliner services to Denpasar now being operated by the new NEO,” a spokesperson for Jetstar said.
They added, “Given the NEO is a smaller aircraft compared to our Boeing 787, a small number of passengers have been rebooked on an alternative service, with the majority travelling within 24 hours of their original flight,” the spokesperson said.
“We thank customers for their flexibility as we introduce new aircraft onto our Bali services.”
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